Help Page

We are here to help you with queries about payment and delivery!


Currently we are available for delivery within Indonesia only and our currency is Indonesia Rupiah.

The payment method that's available is only bank transfer. The account details are as following:
Bank Name: BCA
Branch: KCP Sopo Del building
Account Number: 7165710088
Beneficiary Name: PT Toba Tenun Sejahtra

To confirm payment, please click here

If you have any problems, please contact us through contact us or e-mail us at


Our Business Hours

During holiday season expect delay in response and delivery, any queries will be resolve within the next business day after holiday.

Our Business Days: Monday - Friday
Our Business Hours: 09:00 (WIB) - 17:00 (WIB)

Any transaction and payment outside business hours, business days and public holidays will be processed on the next business day. 


Return Policy

You have 7 days from the date you receive your order ; to return anything to us for an exchange of size if the stock is still available
At this point we don't accept refund , however for any severe damaged goods please keep documentation of the unboxing and give us a buzz.

We only produce each collection with limited amount as everything is handcrafted, it takes a lot of time to make, that being said , if you've been eyeing a piece, get it while it is available.



Made from handmade Tenun processed with natural dye.


Our Product

Every BORU product is made including handwoven fabrics.

Any imperfection and discoloration is part and parcel of its handmade characteristic.

Our items are siblings, not twins! No two items are ever the same.

Congratulations, you now own a one of a kind!